PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE
1. WHAT’S IN THESE TERMS?
These terms tell you the rules for using our website www.directtobeauty.co.uk (our site) and any of its content.
2. WHO WE ARE AND HOW TO CONTACT US
2.1 www.directtobeauty.co.uk is a site operated by Direct to Beauty Ltd. (we, us or our). We are a limited company and registered in England and Wales under company number 15080144 from our registered address 5 Nicholson Crescent, Morecambe, LA46UE.
2.2 If you have any questions about our site, please contact us by:
sending an email to contact@directtobeauty.co.uk
3. THESE TERMS APPLY TO ANY CONTENT ON OUR SITE
3.1 These terms apply to the use of any of the content freely available to you on our site.
3.2 This includes any use of the content by you, whether you are visiting and browsing our site and/or apps, signing-up for events, newsletters and similar offers, downloading and streaming our content, or registering and creating an account (as applicable).
4. BY USING OUR SITE YOU ACCEPT THESE TERMS
4.1 By using our site, you confirm that you read these terms and accept these terms of use and that you agree to comply with them.
4.2 If you do not agree to these terms, you must not use our site or stop using our site immediately.
4.3 We recommend that you print a copy of these terms for future reference.
5. THERE ARE OTHER TERMS THAT MAY APPLY TO YOU
5.1 These terms of use refer to the following additional terms, which also apply to your use of our site:
- Our Privacy Policy www.directtobeauty.co.uk/privacy-policy see further under section 21 (How we may use your personal information) below.
- Our Cookie Policy is included within the privacy policy which sets out information about the cookies on our site.
- Any other policies that may be published by us from time to time (such as an Acceptable Use Policy), which sets out the permitted uses and prohibited uses of our site. When using our site, you must comply with these policies when available.
6. WE MAY MAKE CHANGES TO THESE TERMS
6.1 We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time.
6.2 These terms were most recently updated on [09/11/2024].
7. WE MAY MAKE CHANGES TO OUR SITE
We may update and change our site from time to time to reflect changes to our users’ needs and our business priorities. We will try to give you reasonable notice of any major changes.
8. REGISTRATION
8.1 Use of our site may require registration, particularly in order to access restricted areas of our site.
8.2 You must be 18 or over to register an account with us.
8.3 You must ensure that any information you provide during the registration process or thereafter is correct, complete and up to date at all times.
8.4 We are not obliged to permit anyone to register with our site and we may refuse, terminate or suspend registration to anyone at any time. We give no guarantee that our registration system will be available at all times.
8.5 Any personal information you provide to us as part of the registration process will be processed in accordance with our privacy policy available at www.directtobeauty.co.uk/privacy-policy
9. ACCOUNT SECURITY
9.1 If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party. You are responsible for making sure that your password and other account details are kept secure and confidential.
9.2 If we have reason to believe there is likely to be a breach of security or misuse of our site and its content through your account or the use of your password, we may notify you and require you to change user identification code or password, or we may suspend or terminate your account.
9.3 We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.
9.4 If you know or suspect that anyone other than you knows your user password, you must promptly notify us by using the contact details set out in section 2 (Who we are and how to contact us) above.
10. PAYMENT/SUBSCRIPTIONS
10.1 We take payment from your card after you place the order, we will then take payment every month on the same date unless your first payment is made on or after the 29th to which future payments will come out on the 28th of each month.
10.2 Online price errors. If we discover an error in the price of goods ordered, we will inform you as soon as possible. We will provide you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you choose to cancel and have already paid for the goods you will receive a full refund.
11. SUBSCRIPTION TIERS
11.1 Our Free listing account is free and you will not be charged for using our site with a Free account.
11.2 Our Gold Account is charged at £5.99 per month. Payment terms in section 10.
11.3 Platinum Account is charged at £19.99 per month. Payment terms in section 10.
11.4 We may change our pricing but we will always email you before price changes.
12. ACCURACY OF INFORMATION AND AVAILABILITY OF OUR SITE
12.1 Our site is made available free of charge. We try to make sure that our site is accurate and up to date, but we cannot promise that it will be. Furthermore, we cannot promise that our site will be fit or suitable for any purpose. Any reliance that you may place on the information on our site is at your own risk.
12.2 The content of our site is provided for your general information only and to inform you about us and our products and news, features, services and other websites that may be of interest, but has not been tailored to your specific requirements or circumstances. It does not constitute technical, financial or legal advice or any other type of advice and should not be relied on. You should always use your own independent judgement when using our site and its content.
12.3 We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.
12.4 You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.
13. WE MAY TRANSFER THIS AGREEMENT TO SOMEONE ELSE
We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.
14. OUR SITE IS ONLY FOR USERS IN THE UK
14.1 Our site is directed to people residing in the UK. We make no promise that content available on or through our site is appropriate or available for use in locations outside the UK.
14.2 If you choose to access our site from locations outside the UK, you acknowledge you do so at your own risk and are responsible for compliance with local laws where they apply.
15. HOW YOU MAY USE MATERIAL ON OUR SITE
15.1 We are the owner or the licensee of all intellectual property rights in our site, and any text, images, video, audio or other multimedia content, software or other information or material submitted to or accessible from our site.
15.2 We and our licensors reserve all our intellectual property rights (including, but not limited to, all copyright, trademarks, domain names, design rights, database rights, patents and all other intellectual property rights of any kind) whether registered or unregistered anywhere in the world. This means, for example, that we and our licensors remain owners of them and are free to use them as we see fit.
15.3 Nothing in these terms of use grants you any legal rights in our site or its content other than as necessary for you to access it. You agree not to adjust, try to circumvent or delete any notices contained on our site or its content (including any intellectual property notices) and in particular, in any digital rights or other security technology embedded or contained within our site or its content.
15.4 You may print off one copy, and may download extracts, of any page from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.
16. DO NOT RELY ON INFORMATION ON THIS SITE
16.1 The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.
16.2 Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.
17. WE ARE NOT RESPONSIBLE FOR WEBSITES WE LINK TO
17.1 Our site may contain hyperlinks or references to third party sites or resources other than our site. Where our site contains such links to other sites and resources provided by third parties, these links are provided for your convenience and information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them and the display of such links does not mean that we endorse that third party’s website, products or services.
17.2 We have no control over the contents of those third-party sites or resources and accept no legal responsibility for any content, material or information contained in them.
17.3 Your use of a third-party site may be governed by the terms and conditions of that third-party site and is at your own risk.
18. USER-GENERATED CONTENT IS NOT APPROVED BY US
Our site includes information and materials uploaded by users of the site. This information and these materials have not been verified or approved by us. The views expressed by other users on our site do not represent our views or values.
19. HOW TO COMPLAIN ABOUT CONTENT UPLOADED BY OTHER USERS
If you wish to complain about content uploaded by other users, please contact us using the contact details set out in section 2 (Who we are and how to contact us) above.
20. OUR RESPONSIBILITY FOR LOSS OR DAMAGE SUFFERED BY YOU
20.1 As mentioned above, please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
20.2 We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.
20.3 Except for the forgoing provisions set out under this section 20 (Our responsibility for loss or damage suffered by you), we are not legally responsible for any:
- losses that were not foreseeable to you or to us when these terms of use were formed.
- losses that were not caused by any breach on our part;
- business losses; and
- losses to non-consumers.
21. HOW WE MAY USE YOUR PERSONAL INFORMATION
21.1 Your privacy and personal information are important to us. Any personal information that you provide to us will be dealt with in line with our privacy policy available at www.direct-to-beauty.co.uk/privacy-policy
21.2 Our privacy policy explains what personal information we collect from you, how and why we collect, store, use and share such information, your rights in relation to your personal information and how to contact us and supervisory authorities in the event that you have a query or complaint about the use of your personal information.
22. WE ARE NOT RESPONSIBLE FOR VIRUSES AND YOU MUST NOT INTRODUCE THEM
22.1 We do not guarantee that our site will be secure or free from bugs or viruses.
22.2 You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software. We are not liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site.
22.3 You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via denial-of-service or distributed denial-of service or any other related attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities, and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
23. RULES ABOUT LINKING TO OUR SITE
23.1 You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
23.2 You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
23.3 You must not establish a link to our site on any website that is not owned by you.
23.4 Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.
23.5 We reserve the right to withdraw linking permission without notice.
23.6 The website in which you are linking must comply with the content standards set out in relevant policies relating to our site.
23.7 If you wish to link to or make any use of content on our site other than that set out above, please contact us using the contact details set out in section 2 (Who we are and how to contact us) above.
24. EVENTS BEYOND OUR CONTROL
We are not liable to you if we fail to comply with these terms of use because of circumstances beyond our reasonable control, including, but not limited to, strikes, lock-outs or other industrial disputes; breakdown of systems or network access; flood, fire, explosion or accident; or epidemics or pandemics.
25. RESOLVING ANY DISPUTES
25.1 We will try to resolve any disputes with you quickly and efficiently. If you are unhappy with us, please contact us as soon as possible using the contact details set out in section 2 (Who we are and how to contact us) above.
25.2 If a dispute cannot be resolved using our complaint handling procedure or you are unhappy with the outcome, you can bring court proceedings.
26. GOVERNING LAW AND JURISDICTION
26.1 These terms of use, their subject matter and their formation, are governed by English law.
26.2 The courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland, you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.
27. SEPARATE AND INDEPENDENT EFFECT OF THE TERMS
27.1 Each provision of these terms applies separately and independently.
27.2 If any provision of these terms is or becomes invalid or unenforceable, whether in part or as a whole, the remaining provisions of these terms remain unaffected. In such case, the affected provision will either be construed and modified to the minimum extent necessary to render it valid or repealed and replaced with a valid provision that best gives effect to the purpose of these terms and enables them to remain in full force and effect to the extent permitted by law.
28. TRANSLATION OF THE TERMS
28.1 These terms of use are written in English and may be translated to other languages.
28.2 Any translated version of these terms of use is for your convenience and information only. In case of any conflict arising between the English language version of these terms of use and any translation, the English language version prevails.
